This policy applies to all users of the omgbad platform.
Your Privacy Is Our Priority
omgbad places the highest importance on protecting your personal information — this policy explains in detail what we collect, how we use it, and how we keep it secure.
1 Introduction
omgbad ("we", "our", "platform") provides a safe and reliable online gaming service for players in Bangladesh. When you use our website https://omgbad.cam, we need to collect certain personal information from you. This Privacy Policy ("Policy") will inform you about what types of information we collect, how we use it, who we share it with, and how we keep your information secure.
By using our services, you are considered to have consented to the terms described in this Privacy Policy. If you disagree with any part of this policy, please refrain from using our platform.
This policy is an integral part of omgbad's Terms and Conditions. It is recommended that both documents be read together.
2 What Information We Collect
We collect two types of information — what you provide directly, and what is generated automatically through your use of the platform.
2.1 Information You Provide
- Registration Information: Full name, email address, date of birth, mobile number, and preferred username.
- Identity Verification Information: A copy of your National ID (NID) or passport — to ensure secure transactions.
- Payment Information: bKash, Nagad, Rocket, or Upay number and bank account details — for processing transactions.
- Contact Information: Information provided when you contact our support team via live chat or email.
- Feedback and Comments: Opinions you share through surveys or feedback forms.
2.2 Automatically Collected Information
- Device Information: IP address, browser type and version, operating system, and device identifier.
- Usage Information: Pages visited, links clicked, session duration, and referral source.
- Cookies and Tracking: Described in detail in Section 4 below.
- Gaming Activity: Betting history, game preferences, and time spent on the platform.
- Financial Transaction Logs: Records of deposits and withdrawals, including transaction dates and times.
3 Purpose of Data Use
omgbad uses your information only for specific, legitimate, and fair purposes. The main purposes are described below:
3.1 Account and Service Management
We use your registration information to create and verify your account, keep your login secure, and provide you with an uninterrupted gaming experience.
3.2 Financial Transaction Processing
We use your payment information to complete deposits and withdrawals via bKash, Nagad, Rocket, or Upay, to prevent fraudulent activity, and to ensure secure payments.
3.3 Identity Verification and Legal Compliance
We use identity verification information to confirm that platform users are at least 21 years of age and to comply with anti-money laundering (AML) regulations.
3.4 Customer Support
Your contact information is used to respond promptly and effectively to your questions, complaints, or support requests via live chat or email.
3.5 Platform Improvement and Security
Automatically collected data is used to analyze website performance, identify security risks, and improve the user experience.
3.6 Responsible Gaming Monitoring
This information is used to analyze your gaming behavior, identify unusual activity, and provide responsible gaming support where needed.
4 Cookie Policy
The omgbad website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that our website sends to your browser.
4.1 Cookies We Use
- Essential Cookies: Required to maintain login sessions and ensure the core functionality of the site. Without these cookies, the site cannot function properly.
- Functional Cookies: Used to remember language preferences, theme settings, and gaming preferences.
- Analytics Cookies: Used to analyze website traffic and measure page performance.
- Security Cookies: Used to prevent fraudulent login attempts and cyberattacks.
4.2 Cookie Controls
You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may affect some important site functionality.
5 Sharing Data with Third Parties
omgbad does not sell your personal information or disclose it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
5.1 Payment Processors
Payment service providers such as bKash, Nagad, Rocket, and Upay receive the minimum information necessary to process transactions. These organizations operate under their own privacy policies.
5.2 Game Software Providers
Only data necessary for game functionality is shared with game developers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, and others.
5.3 Legal Obligations
We may be required to disclose information to legal authorities when necessary to comply with court orders, government directives, or applicable laws.
5.4 Fraud Prevention
Limited information may be shared with security partners to detect and prevent financial fraud, money laundering, or other illegal activity.
For any sharing of information with third parties, we execute non-disclosure agreements (NDAs) with them and ensure that the information is used only for the stated purposes.
6 Data Security Measures
We have implemented industry-standard security measures to protect your personal information.
6.1 Encryption
omgbad uses SSL (Secure Socket Layer) encryption technology. All data transmitted between your browser and our servers is encrypted via the TLS protocol.
6.2 Access Controls
Only authorized employees may access your information, and only as required for specific job functions. All access is logged and regularly audited.
6.3 Data Storage
Your information is stored in secure data centers equipped with firewalls, intrusion detection systems, and regular security scanning.
6.4 Password Security
Your password is never stored directly — it is kept only in a one-way hashed form. No representative of ours will ever ask for your password.
While we maintain the highest security measures, transmitting or storing information over the internet is not entirely without risk. It is your responsibility to keep your account password confidential and to notify us immediately of any suspicious activity.
7 Your Data Rights
As a user of omgbad, you have the following rights regarding your own information:
7.1 Right of Access
You have the right to know what information we hold about you. At any time, if you make a request to our support team, we will provide you with a copy of your data.
7.2 Right to Rectification
If any of your information is incorrect, let us know — we will correct it promptly. You can update much of your information yourself in your account settings.
7.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or ongoing transactions.
7.4 Right to Object to Processing
You have the right to object to the use of your information for marketing purposes. If you contact our support team, we will stop marketing communications.
7.5 Right to Close Your Account
You may close your account at any time. After account closure, we do not retain information beyond what is legally required.
To exercise any of the above rights, please contact our support team via live chat or email.
8 Data Retention Period
omgbad retains your personal information only for as long as is necessary or legally required.
8.1 Active Account Data
We retain your information for as long as your account remains active. Even after an account is closed, financial transaction records are kept as required by law.
8.2 Financial Records
Information relating to financial transactions is retained for a defined period in accordance with anti-money laundering regulations and other legal obligations.
8.3 Inactive Accounts
Data from accounts that have been inactive for an extended period is periodically reviewed, and information beyond legal requirements is securely deleted.
9 Protection of Minors
omgbad is strictly not intended for anyone under the age of 21. We do not knowingly collect any personal information from minors.
We verify age at registration, and if we receive information that a user is under 21, we will immediately suspend that account and delete all associated information.
This platform is for users aged 21 and above only. If you believe a minor is using this site, please notify us immediately.
10 Policy Changes and Updates
omgbad reserves the right to update this Privacy Policy from time to time. Changes will be published on this page and the "Last Updated" date will be revised accordingly.
For significant changes, we will send a notification to your registered email address. Continued use of the platform after a policy change will be considered acceptance of the updated policy.
We recommend visiting this page regularly to stay informed about the latest Privacy Policy.
11 Contact Us
If you have any questions, comments, or complaints about this Privacy Policy, please contact us through any of the following channels:
- Live Chat: Bengali support available 24/7 — through the live chat button on any page.
- Email: [email protected]
We generally aim to respond promptly to user data requests. Our support team is ready to answer all your questions in Bengali.
Have a question about privacy?
Our data protection team is ready to answer all your questions in Bengali, 24 hours a day, 7 days a week.